Returns & Exchanges
We want you to feel confident and beautiful in your Simone Pérèle lingerie; therefore, we offer a 30-day return window for items in original condition with all tags attached. Please note that for hygiene reasons, certain items like briefs and adhesive bras must remain in their original, sealed packaging.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Carefully pack your unworn items with original tags and labels into the original shipping box or a secure alternative.
- 3.Attach Shipping Label
Download and print your prepaid return shipping label from the portal and affix it clearly to the outside of your package.
- 4.Drop Off and Track
Deliver your package to the nearest authorized carrier location and keep your receipt to track the status of your refund.